Partner lounges
Remember to enter your Airpoints™ number at the time of making your booking, and always carry your Airpoints Elite, Gold, Elite Partner or Koru membership card to display to Lounge Hosts when accessing our partner lounges.
Access to our partner lounges is available from 3 hours prior to departure.
Lounge access is only available prior to the departure of your Air New Zealand operated and ticketed flight on the same day from the same terminal. Children may not be brought into our partner lounges in addition to the applicable guest allowance for each partner lounge. Koru Guest Cards purchased from Air New Zealand and Air New Zealand eVouchers/passes cannot be used at partner lounges.
Airpoints Elite and Gold members (Star Alliance Gold Status holders), along with travellers that are flying in Business Premier are also able to access a wider range of lounges as per the Star Alliance Gold benefits, eligible Star Alliance Gold members must be departing on a flight with a Star Alliance carrier. Lounge access for guests is permitted as long as both member and guest are travelling on the same flight. See the Star Alliance website for details.
Important information
As many airlines are changing their hours of operation or closing their lounges in response to the current COVID-19 pandemic, we cannot ensure Partner Lounge access will be available. For the most up-to-date information on any potential lounge closures or restrictions, we recommend checking lounge access arrangements with the operating carrier at the airport upon departure
Air New Zealand partner lounges
| Airport | Partner lounge | Business class | Elite members | Gold members | Koru/Elite partners |
|---|---|---|---|---|---|
| Adelaide | Qantas Club | No guests | 1 guest | 1 guest | 1 guest |
| Beijing | Varies (includes NZ3xxx flights operated by Air China) | Air China Business Class Lounge No guests | Air China Business Class Lounge 1 guest | Air China Business Class Lounge 1 guest | BSG Premier Lounge 1 guest |
| Buenos Aires | Star Alliance lounge (Terminal B Level 2) | No guests | 1 guest | 1 guest | 1 guest |
| Chicago O'Hare | Varies (NZ departs from Terminal 5) | SAS Business Lounge (Terminal 5 near Gate M7) No guests | SAS Business Lounge (Terminal 5 near Gate M7) 1 guest | SAS Business Lounge (Terminal 5 near Gate M7) 1 guest | SAS Business Lounge (Terminal 5 near Gate M7) 1 guest |
| Coolangatta/ Gold Coast | Qantas Club (NZ trans-Tasman flights) | No guests | 1 guest | 1 guest | 1 guest |
| Denpasar | Premier lounge or T/G lounge | No guests | 1 guest | 1 guest | 1 guest |
| Hobart | Qantas Club | No guests | 1 guest | 1 guest | 1 guest |
| Hong Kong | Varies (includes NZ49xx flights operated by Cathay Pacific) | Any Cathay lounge No guests | Any Cathay lounge 1 guest | Any Cathay lounge 1 guest | Thai Airways lounge 1 guest |
| Honolulu | United Club lounge | No guests | 1 guest | 1 guest | 1 guest |
| Houston | Varies (NZ departs Terminal D, Polaris & United Club in Terminal E) | Polaris lounge No guests | United Club 1 guest | United Club 1 guest | United Club 1 guest |
| London-Heathrow | Singapore Airlines SilverKris lounge (Terminal 2) | No guests | 1 guest | 1 guest | 1 guest |
| Los Angeles | Star Alliance lounge (Tom Bradley International Terminal) | No guests | 1 guest | 1 guest | 1 guest |
| Noumea | Salon Hibiscus | No guests | 1 guest | 1 guest | 1 guest |
| Osaka-Kansai | ANA lounge | No guests | 1 guest | 1 guest | 1 guest |
| Papeete | Air Tahiti Nui Lounge | No guests | 1 guest | 1 guest | 1 guest |
| San Francisco | Varies (Terminal 3) includes NZ98xx operated by United Airlines | Polaris lounge No guests | United Club 1 guest | United Club 1 guest | Refreshment voucher provided at check-in |
| Seoul Incheon | Asiana Lounge Business Class (Terminal 1 - East 4th floor, near gate 11) | No guests | 1 guest | 1 guest | 1 guest |
| Shanghai | Air China Business Class lounge | No guests | 1 guest | 1 guest | 1 guest |
| Singapore | Varies (Terminal 3) | SilverKris lounge No guests | SilverKris lounge No guests | KrisFlyer Gold lounge 1 guest | SATS lounge 1 guest (Air New Zealand operated flights only) |
| Taipei | Varies | EVA The Infinity No guests | EVA The Star 1 guest | EVA The Star 1 guest | EVA The Club 1 guest |
| Tokyo-Haneda | ANA lounge (international terminal, 4th floor) | No guests | 1 guest | 1 guest | 1 guest |
| Tokyo-Narita | ANA lounge | No guests | 1 guest | 1 guest | 1 guest |
| Vancouver | Air Canada Maple Leaf lounge | No guests | 1 guest | 1 guest | 1 guest |
Adelaide
Qantas Club
No guests
1 guest
1 guest
1 guest
Beijing
Varies
(includes NZ3xxx flights operated by Air China)
Air China Business Class Lounge
No guests
Air China Business Class Lounge
1 guest
Air China Business Class Lounge
1 guest
BSG Premier Lounge
1 guest
Buenos Aires
Star Alliance lounge
(Terminal B Level 2)
No guests
1 guest
1 guest
1 guest
Chicago O'Hare
Varies
(NZ departs from Terminal 5)
SAS Business Lounge
(Terminal 5 near Gate M7)
No guests
SAS Business Lounge
(Terminal 5 near Gate M7)
1 guest
SAS Business Lounge
(Terminal 5 near Gate M7)
1 guest
SAS Business Lounge
(Terminal 5 near Gate M7)
1 guest
Coolangatta/
Gold Coast
Qantas Club
(NZ trans-Tasman flights)
No guests
1 guest
1 guest
1 guest
Denpasar
Premier lounge or T/G lounge
No guests
1 guest
1 guest
1 guest
Hobart
Qantas Club
No guests
1 guest
1 guest
1 guest
Hong Kong
Varies
(includes NZ49xx flights operated by Cathay Pacific)
Any Cathay lounge
No guests
Any Cathay lounge
1 guest
Any Cathay lounge
1 guest
Thai Airways lounge
1 guest
Honolulu
United Club lounge
No guests
1 guest
1 guest
1 guest
Houston
Varies
(NZ departs Terminal D, Polaris & United Club in Terminal E)
Polaris lounge
No guests
United Club
1 guest
United Club
1 guest
United Club
1 guest
London-Heathrow
Singapore Airlines SilverKris lounge
(Terminal 2)
No guests
1 guest
1 guest
1 guest
Los Angeles
Star Alliance lounge
(Tom Bradley International Terminal)
No guests
1 guest
1 guest
1 guest
Noumea
Salon Hibiscus
No guests
1 guest
1 guest
1 guest
Osaka-Kansai
ANA lounge
No guests
1 guest
1 guest
1 guest
Papeete
Air Tahiti Nui Lounge
No guests
1 guest
1 guest
1 guest
San Francisco
Varies
(Terminal 3)
includes NZ98xx operated by United Airlines
Polaris lounge
No guests
United Club
1 guest
United Club
1 guest
Refreshment voucher provided at check-in
Seoul Incheon
Asiana Lounge Business Class
(Terminal 1 - East
4th floor, near gate 11)
No guests
1 guest
1 guest
1 guest
Shanghai
Air China Business Class lounge
No guests
1 guest
1 guest
1 guest
Singapore
Varies
(Terminal 3)
SilverKris lounge
No guests
SilverKris lounge
No guests
KrisFlyer Gold lounge
1 guest
SATS lounge
1 guest
(Air New Zealand operated flights only)
Taipei
Varies
EVA The Infinity
No guests
EVA The Star
1 guest
EVA The Star
1 guest
EVA The Club
1 guest
Tokyo-Haneda
ANA lounge
(international terminal, 4th floor)
No guests
1 guest
1 guest
1 guest
Tokyo-Narita
ANA lounge
No guests
1 guest
1 guest
1 guest
Vancouver
Air Canada Maple Leaf lounge
No guests
1 guest
1 guest
1 guest
Access to Qantas Domestic Australia Club lounges when travelling on NZ codeshare flights
Airpoints Elite and Gold members, along with one guest aged 2 years and over, can use Qantas Club lounges when travelling on any domestic Qantas flight with a NZ flight number (e.g. NZ7000) as part of a trans-Tasman booking. Simply show your boarding pass and your Elite or Gold membership card at the entrance.
| Airport | Partner lounge | Elite members | Gold members | Koru/Elite partners |
|---|---|---|---|---|
| Adelaide | Qantas Club | 1 guest | 1 guest | No access |
| Alice Springs | Qantas Club | 1 guest | 1 guest | No access |
| Brisbane | Qantas Club | 1 guest | 1 guest | No access |
| Broome | Qantas Club | 1 guest | 1 guest | No access |
| Cairns | Qantas Club | 1 guest | 1 guest | No access |
| Canberra | Qantas Club | 1 guest | 1 guest | No access |
| Coffs Harbour | Qantas Club | 1 guest | 1 guest | No access |
| Coolangatta/Gold Coast | Qantas Club | 1 guest | 1 guest | No access |
| Darwin | Qantas Club | 1 guest | 1 guest | No access |
| Devonport | Qantas Club | 1 guest | 1 guest | No access |
| Emerald | Qantas Club | 1 guest | 1 guest | No access |
| Gladstone | Qantas Club | 1 guest | 1 guest | No access |
| Hobart | Qantas Club | 1 guest | 1 guest | No access |
| Kalgoorlie | Qantas Club | 1 guest | 1 guest | No access |
| Karratha | Qantas Club | 1 guest | 1 guest | No access |
| Launceston | Qantas Club | 1 guest | 1 guest | No access |
| Mackay | Qantas Club | 1 guest | 1 guest | No access |
| Melbourne | Qantas Club | 1 guest | 1 guest | No access |
| Perth | Qantas Club | 1 guest | 1 guest | No access |
| Port Hedland | Qantas Club | 1 guest | 1 guest | No access |
| Rockhampton | Qantas Club | 1 guest | 1 guest | No access |
| Sydney | Qantas Club | 1 guest | 1 guest | No access |
| Tamworth | Qantas Club | 1 guest | 1 guest | No access |
| Townsville | Qantas Club | 1 guest | 1 guest | No access |
Adelaide
Qantas Club
1 guest
1 guest
No access
Alice Springs
Qantas Club
1 guest
1 guest
No access
Brisbane
Qantas Club
1 guest
1 guest
No access
Broome
Qantas Club
1 guest
1 guest
No access
Cairns
Qantas Club
1 guest
1 guest
No access
Canberra
Qantas Club
1 guest
1 guest
No access
Coffs Harbour
Qantas Club
1 guest
1 guest
No access
Coolangatta/Gold Coast
Qantas Club
1 guest
1 guest
No access
Darwin
Qantas Club
1 guest
1 guest
No access
Devonport
Qantas Club
1 guest
1 guest
No access
Emerald
Qantas Club
1 guest
1 guest
No access
Gladstone
Qantas Club
1 guest
1 guest
No access
Hobart
Qantas Club
1 guest
1 guest
No access
Kalgoorlie
Qantas Club
1 guest
1 guest
No access
Karratha
Qantas Club
1 guest
1 guest
No access
Launceston
Qantas Club
1 guest
1 guest
No access
Mackay
Qantas Club
1 guest
1 guest
No access
Melbourne
Qantas Club
1 guest
1 guest
No access
Perth
Qantas Club
1 guest
1 guest
No access
Port Hedland
Qantas Club
1 guest
1 guest
No access
Rockhampton
Qantas Club
1 guest
1 guest
No access
Sydney
Qantas Club
1 guest
1 guest
No access
Tamworth
Qantas Club
1 guest
1 guest
No access
Townsville
Qantas Club
1 guest
1 guest
No access
Refer to Airpoints terms and conditions or Koru terms and conditions for further information.
Lounge access terms of use apply.