International travel requirements

Q: Can my children travel as unaccompanied minors?

Yes, children may travel as unaccompanied minors to all Air New Zealand's direct destinations It is the parent or guardian’s responsibility to manage any entry requirements for the child’s destination and transit. For further information, please see Children travelling alone .

Tick all the boxes before you fly by checking visa requirements, passport details, insurance matters and other important travel information.

Last updated 5 May 2025, 8:26am

Visa and border entry requirements for international travel

Each destination may have different requirements and it is your responsibility to understand what you need to do for your entire trip, including connecting flights, transit points and your return journey. Failure to meet these requirements may result in denied boarding at the airport.

Check if you need to apply for any entry visas or border declaration forms and what timeframe applications need to be completed in.
Ensure that your passport is valid for at least six months beyond your intended travel.
Protect yourself from unexpected medical costs by purchasing travel insurance with COVID-19 cover.

Entry requirements for Air NZ's direct destinations

We've put together these guides to help you understand the travel requirements for Air New Zealand's direct destinations. If your destination isn't listed below, you can visit the IATA Travel Centre to search visa and passport requirements.

Asia

Mainland China

New Zealand and Australian passport holders are eligible to enter Mainland China visa free for stays up to 30 days, for tourism or business.
Other travellers who are not citizens of Mainland China may require a tourist or business visa.

Hong Kong

Check you have the appropriate travel and identification documents for Hong Kong.

Japan

Check you have the appropriate travel and identification documents for Japan.

Singapore

See official requirements for entering, transiting, or departing Singapore.
All passengers must submit a digital Singapore Arrival Card with a Health Declaration via the SG Arrival Card e-Service.

South Korea

Check you have the appropriate travel and identification documents for South Korea.
- Passengers travelling on passports from visa-waiver countries may require a K-ETA.
- If eligible, please apply for a K-ETA at least 24 hours prior to boarding.

Taiwan

Check you have the appropriate travel and identification documents for Taiwan.

Australia

Ensure you have the appropriate travel and identification documents for travel to or transit through Australia.
Check if you need an Electronic Travel Authority (ETA) to enter Australia. Unless you are an Australian or New Zealand citizen, you will need a valid visa or ETA to enter Australia. You must apply for a visa or ETA before leaving home.
New Zealand citizens with a valid New Zealand passport do not need to apply for a visa or ETA before travelling to Australia. Check entry requirements for New Zealand citizens for more information.
If you are from an eligible country, you can transit Australia, without a visa, on your way to a third country. Check travellers eligible to transit without a visa (TWOV) for more information.

Bali, Indonesia

Travel eligibility

Check you meet entry and immigration requirements for Indonesia.

Before departure:

For customs clearance, all passengers must complete the Electronic Customs Declaration (ECD) which will generate a unique code which must be presented upon arrival.
To minimise delays during immigration clearance, we recommend all eligible passengers apply for a Electronic Visitor Visa (E-VOA) prior to arrival.
All eligible passengers are required to pay a Bali Tourist Levy. You can pay this in advance or on entry to Bali but this may delay your arrival process.
We recommend you fill out the SATUSEHAT Health Pass before leaving for Bali. You can do so upon arrival but this may cause delays. After completion, save the QR code to present on arrival in Bali.

Reminder: If you're returning to New Zealand, please check the New Zealand Ministry of Primary Industries enhanced procedures in response to the current outbreak of foot-and-mouth disease in Bali.

New Zealand

Check you have the appropriate travel and identification documents for New Zealand.
If you are not a New Zealand or Australian citizen, you may need to apply for a visa or a New Zealand Electronic Travel Authority (NZeTA) at least 72 hours before travelling to or transiting New Zealand.
All passengers entering New Zealand need to complete a digital New Zealand Traveller Declaration. It's free and can be completed before you travel. Passengers transiting internationally do not need to complete a declaration.
If you are a New Zealand visa or NZeTA holder, you still need to complete a New Zealand Traveller Declaration.

North America

Canada

Check you have the appropriate travel and identification documents for Canada.
Find out if you need a visa or Electronic Travel Authorisation (eTA) for entry or transit.
You will not be able to check-in or board the plane if you don't meet these entry requirements.

USA

Check you have the appropriate travel and identification documents for the USA.
- Travellers transiting or entering the USA on the non-immigrant Visa Waiver Program must obtain an ESTA at least 72 hours before travel.
- You will not be able to check-in or board the plane if you don't meet these entry requirements.
- If you already hold a valid United States visa, then you do not need an ESTA.
- An ESTA is valid for two years or until your passport expires, whichever comes first.
For check in, all travellers must provide a USA street address (where you will spend your first night in the USA), a primary and secondary phone number, and a personal email address. If you're connecting to another international flight or cruise ship and not spending a night in the USA, write 'IN TRANSIT' in the street field.
If you are a US citizen or resident departing or transiting through select US airports, you may be eligible for TSA PreCheck®.

Pacific Islands

Niue

Check you have the appropriate travel and identification documents for Niue.
Flights to Niue are only available through New Zealand. Travellers wanting to visit Niue from outside of New Zealand must meet the border entry requirements for both New Zealand and Niue.
It is strongly advised that all visitors to Niue are covered by travel insurance.

Samoa

Check you have the appropriate travel and identification documents for Samoa.

Tahiti

Check you have the appropriate travel and identification documents for Tahiti.

Tonga

Check you have the appropriate travel and identification documents for Tonga.

International travel requirements FAQs

Can my children travel as unaccompanied minors?

What if I want to postpone my travel to a later date?

You can change your booking before the day of your flight.

All our NZ domestic and international fares come with the flexibility to make changes to your travel plans prior to departure. Refer to the fare rules of your ticket to check eligibility and note that change fees and fare difference may apply.

Air New Zealand does not require passengers to provide proof of vaccination or a pre-departure test. We do ask that if you're feeling unwell and test positive for COVID-19, please consider changing your travel plans.

How do I supply proof of a negative pre-departure test?

Most international destinations have removed the need for a pre-departure test.

For the destinations that do require a negative pre-departure test:

if you're departing from New Zealand, you can call Healthline on 0800 358 5453 or your doctor to find out where you can get tested.
If you are departing from other international locations, please check your local COVID-19 government website for information on where to get a pre-departure test.