Fare terms and conditions

Choose from the options below to view full terms and conditions for each fare type.

Domestic fares

Domestic Fares include any flights within New Zealand.

grabaseatâ„¢ fare conditions

FlexiDate fare conditions


Trans-Tasman fares

Trans-Tasman fares include flights between New Zealand and Perth, Brisbane, Melbourne, Cairns, Sydney, Adelaide, the Gold Coast or the Sunshine Coast in Australia.

Smart Saver fare conditions

Flexi fare conditions

Business Class fare conditions


Island fares

Island fares include flights between New Zealand and Rarotonga, Fiji, New Caledonia, Niue, Samoa, Tahiti or Tonga.

Smart Saver fare conditions

Flexi fare conditions

Business Premier fare conditions


Long haul fares

Long haul means any flights for international sectors other than flights between New Zealand, Australia, Tahiti, the Cook Islands, Fiji, Niue, Norfolk Island, Samoa, Tonga or Vanuatu.

Global Saver Max fare conditions

Global Saver fare conditions

Global Flexi fare conditions

Business Premier fare conditions