The Air NZ app

With the Air NZ app, you can manage your travel on the move, use your phone as a ticket and easily track your Airpoints™ balance.

Download the Air NZ app

Travel easier with the Air NZ app

Air NZ app flight details screen

Manage your travel on the move

  • Easily manage your flight bookings and travel-related services
  • Check in with your app and get your digital boarding pass
  • Stay updated with real-time flight info like gate number, boarding and departure times
  • Track your flight status and receive day of travel notifications
  • Instantly see options for flight cancellations
  • Order your favourite hot drink when you're in our participating lounges*
Air NZ app boarding pass screen

Turn your phone into your ticket

  • Add your flight booking
  • Scan your digital boarding pass at a kiosk to print tags for your bags
  • If under one booking, hold boarding passes for your group (up to 9 people)
  • Use your digital boarding pass for Air New Zealand lounge access 
  • Use your device to present your digital boarding pass during boarding 
  • Instantly access all flight details including your flight reference number, cabin class and flight duration
  • Share your flight details with family and friends
Air NZ app Airpoints membership screen

Airpoints members - your Airpoints Dollars™, Status Points and Shairpoints™ at a glance

  • View your profile, points balance and recent activity
  • Track your Status Points earn to see when you'll reach the next tier
  • Add your passport details for quicker check-in. You'll also receive an alert if it's due to expire 
  • Access and use your digital Airpoints card with Airpoints partners to earn more Airpoints Dollars
  • Save a payment card such as an Airpoints earning credit card for payments and earn Airpoints Dollars
AirNZ app baggage tracking

Easily track the status of your bags

  • When you scan your physical bag tag at Bag Drop, a 'check status' button will appear on your flight details screen

  • Track your bag's status as it makes its way through the airport processing system, onto the aircraft, and finally, arrives at its destination

  • In the unlikely event that your bag hasn't joined you for the journey, you can report a delayed bag from your device. You can also submit a damaged baggage report

  • Available on all Air New Zealand and Star Alliance flights

Air NZ app frequently asked questions

My app is not working smoothly and some features are not showing. How do I update the Air NZ app?

How do I add a booking to the Air NZ app?

Can I view someone else's flights on the Air NZ app?

Do I have to be an Airpoints member to use the Air NZ app?

Do I need to enable push notifications for the Air NZ app?

Will my digital boarding pass work if I'm not online?

I've completed my online check-in, but I can't see my digital boarding pass.

Why are all my bookings removed when I sign out?

I added a flight to my calendar, but it seems to appear at a different date and time?

Will the Air NZ app be updated with more features?

Is there an Airpoints™ app?

The iPhone is a trademark of Apple Inc.

By downloading, installing or using the Air NZ app you agree to be bound by the terms and conditions.

iOS: Requires iOS 15.0 or later. Optimised for iPhone.

Android: Requires Android 8.0 or later. Optimised for Android Phones.

*Air New Zealand lounge access required. Currently available in the following Air New Zealand lounges: Auckland Regional, Auckland Domestic, Auckland International, Wellington, Christchurch and Sydney. Lounge eligibility is required to access Air New Zealand lounges.