Accepted boarding passes
An accepted boarding pass includes:
- an AirNZ mobile app boarding pass
You can use an electronic boarding pass at all New Zealand domestic airports. Please use the Air NZ app for mobile boarding passes, as these are the only electronic passes accepted. - a home-printed boarding pass
You can also print out your boarding pass at home and use that. Screenshots or emailed versions are not accepted, only the printed version of the pass. - an airport kiosk/counter-printed paper boarding pass
You may be travelling through an airport that doesn't accept electronic or home-printed passes. If so, you can always use the kiosk or visit the check-in desk when you get to the airport. You'll be able collect your boarding passes from there.
All airports you visit on your trip would need to accept electronic boarding passes for you to use one for the journey. This is also the case for boarding passes printed at home. The table below shows which airports accept electronic or home-printed passes.
This information only applies to flights that leave from the locations listed in the below table.
| Port | Home-printed | Mobile app |
|---|---|---|
| Adelaide International, Adelaide, Australia (ADL) | Yes | Yes |
| Brisbane International, Brisbane, Australia (BNE) | Yes | Yes |
| Cairns International, Cairns, Australia (CNS) | Yes | Yes |
| Faa'a International, Papeete, Tahiti (PPT) | Yes | Yes |
| Faleolo International, Apia, Samoa (APW) | Yes | Yes |
| Fua'amotu International, Tongatapu, Tonga (TBU) | Yes | Yes |
| Gold Coast International, Gold Coast, Australia (OOL) | Yes | Yes |
| George Bush Intercontinental, Houston, United States (IAH) | Yes | Yes |
| Haneda International, Tokyo, Japan (HND) | Yes | Yes |
| Hobart International, Hobart, Australia (HBA) | Yes | Yes |
| Hong Kong International, Hong Kong (HKG) | Yes | Yes |
| Honolulu International, Hawaii, United States (HNL) | Yes | Yes |
| Incheon International, Seoul, South Korea (ICN) | Yes | Yes |
| John F. Kennedy International, New York, United States (JFK) | Yes | Yes |
| Kansai International, Osaka, Japan (KIX) | Yes | Yes |
| La Tontouta International, Noumea, New Caledonia (NOU) | Yes | Yes |
| Los Angeles International, Los Angeles, United States (LAX) | Yes | Yes |
| Melbourne International, Melbourne, Australia (MEL) | Yes | Yes |
| Nadi International, Fiji (NAN) | Yes | Yes |
| Narita International, Tokyo, Japan (NRT) | Yes | Yes |
| New Zealand (all airports) | Yes | Yes |
| Ngurah Rai International, Bali, Indonesia (DPS) | No | No |
| Hanan International, Niue (IUE) | No | No |
| O'Hare International, Chicago, United States (ORD) | Yes | Yes |
| Perth International, Perth, Australia (PER) | Yes | Yes |
| Rarotonga International, Cook Islands (RAR) | Yes | Yes |
| San Francisco International, San Francisco, United States (SFO) | Yes | Yes |
| Shanghai Pudong International, Shanghai, China (PVG) | Yes | No |
| Singapore Changi International, Singapore (SIN) | No | No |
| Sunshine Coast International, Sunshine Coast, Australia (SYD) | Yes | Yes |
| Sydney International, Sydney, Australia (SYD) | Yes | Yes |
| Taiwan Taoyuan International, Taiwan (TPE) | Yes | Yes |
| Vancouver International, Vancouver, Canada (YVR) | Yes | Yes |
Adelaide International, Adelaide, Australia (ADL)
Yes
Yes
Brisbane International, Brisbane, Australia (BNE)
Yes
Yes
Cairns International, Cairns, Australia (CNS)
Yes
Yes
Faa'a International, Papeete, Tahiti (PPT)
Yes
Yes
Faleolo International, Apia, Samoa (APW)
Yes
Yes
Fua'amotu International, Tongatapu, Tonga (TBU)
Yes
Yes
Gold Coast International, Gold Coast, Australia (OOL)
Yes
Yes
George Bush Intercontinental, Houston, United States (IAH)
Yes
Yes
Haneda International, Tokyo, Japan (HND)
Yes
Yes
Hobart International, Hobart, Australia (HBA)
Yes
Yes
Hong Kong International, Hong Kong (HKG)
Yes
Yes
Honolulu International, Hawaii, United States (HNL)
Yes
Yes
Incheon International, Seoul, South Korea (ICN)
Yes
Yes
John F. Kennedy International, New York, United States (JFK)
Yes
Yes
Kansai International, Osaka, Japan (KIX)
Yes
Yes
La Tontouta International, Noumea, New Caledonia (NOU)
Yes
Yes
Los Angeles International, Los Angeles, United States (LAX)
Yes
Yes
Melbourne International, Melbourne, Australia (MEL)
Yes
Yes
Nadi International, Fiji (NAN)
Yes
Yes
Narita International, Tokyo, Japan (NRT)
Yes
Yes
New Zealand (all airports)
Yes
Yes
Ngurah Rai International, Bali, Indonesia (DPS)
No
No
Hanan International, Niue (IUE)
No
No
O'Hare International, Chicago, United States (ORD)
Yes
Yes
Perth International, Perth, Australia (PER)
Yes
Yes
Rarotonga International, Cook Islands (RAR)
Yes
Yes
San Francisco International, San Francisco, United States (SFO)
Yes
Yes
Shanghai Pudong International, Shanghai, China (PVG)
Yes
No
Singapore Changi International, Singapore (SIN)
No
No
Sunshine Coast International, Sunshine Coast, Australia (SYD)
Yes
Yes
Sydney International, Sydney, Australia (SYD)
Yes
Yes
Taiwan Taoyuan International, Taiwan (TPE)
Yes
Yes
Vancouver International, Vancouver, Canada (YVR)
Yes
Yes