Getting in touch with us 💜

To help you during this challenging time, we have created a centralised COVID-19 hub with important updates.

We continue to receive an extremely high number of calls, messages, and emails, which is greatly affecting our response time.

If you prefer to contact us via one of our messaging channels, we ask that you provide as much information as possible when reaching out. If your query is about an upcoming or recently travelled booking, please also include your booking reference or ticket number.

Due to current incoming volumes, we do not recommend using a messaging channel if you require urgent assistance.

Thank you for your continued patience while you wait to connect with us.