Global Business Fare Conditions

Business / Business Premier

Frequent Flyer / Airpoints™

  • Eligible for Airpoints Dollars and Status Points accrual.
  • Accrual of frequent flyer miles/points with airline partners may be eligible.
  • For full details, please refer to airnewzealand.com.sg/airpoints or check with your frequent flyer programme.

Cancellation

Departure from Singapore or India or Indonesia or Thailand

  • Business Premier (Booking class C/D/Z) – Subject to USD150 cancellation fee for totally unused tickets only. For partially used tickets, refund applies only when residual is available after deducting the applicable fare (same or higher class code) of the flown sector plus cancellation fee of USD150.
  • Business Saver (Booking class J) - Subject to USD300 cancellation fee for totally unused tickets only. For partially used tickets, refund applies only when residual is available after deducting the applicable fare (same or higher class code) of the flown sector plus cancellation fee of USD300.

Departure from Vietnam or Malaysia

  • Business Premier (Booking class C/D/Z) – Subject to USD150 cancellation fee for totally unused tickets only. For partially used tickets, refund applies only when residual is available after deducting the applicable fare (same or higher class code) of the flown sector plus cancellation fee of USD100.
  • Business Saver (Booking class J) - Subject to USD300 cancellation fee for totally unused tickets only. For partially used tickets, refund applies only when residual is available after deducting the applicable fare (same or higher class code) of the flown sector plus cancellation fee of USD300.

Non-refundability and/or cancellation penalty waived in case of death of passenger or immediate family member. Note: Full refund of unused tickets in the event of death of the passenger or his/her immediate family member or any person booked to accompany the passenger or the immediate family of any person booked to accompany the passenger. "Immediate family" are: "Spouse, children (including adopted children), parents, brothers, sisters, grandparents, grandchildren, parents-in-law, brothers-in-law, sisters-in-law, sons-in-law, daughters-in-law".

No Show Fee

  • Penalty of USD200 applies for departure/ bookings from Singapore, Indonesia, Vietnam, Malaysia or Thailand. Service fees apply.
  • Non-refundable for departure from India.

Changes/Restrictions

All changes must be made before the ticketed flight date. Additional payment may also be required if original fare not available or applicable. Tickets are not transferable to another person. Service fee may apply to all changes made.

For departure from Singapore or India, or Thailand

  • Business Premier (Booking class C/D/Z) – Changes are permitted free of charge. Fare differences may apply.
  • Business Saver (Booking class J) – Subject to USD150.
    For departure from Indonesia or Vietnam or Malaysia (Booking class C/D/Z/J)Changes are permitted free of charge. Fare differences may apply.

Baggage Allowance

  • Business Premier - 3 pieces per person (max 23kg per piece).