Travelling or returning to Asia
These requirements may change before you travel, so be sure to check regularly. Failure to meet local requirements may result in denied boarding.
Travel to Mainland China
- The People's Republic of China border remains closed to most foreign nationals.
- Check you meet entry, health, and immigration requirements for Mainland China.
Health Check QR Code required for Check-in
- All passengers must present a valid Green Health Status (HS) QR Code or Green Health Declaration (HDC) QR Code for check-in.
- You will need to upload your pre-departure test result and proof of vaccination, along with other required documents.
- For further information please see FAQs for Applying for Health Code.
- All passengers must also complete an Electronic Health Declaration Form 24 hours prior to arriving in Mainland China.
Transit New Zealand
- We are currently unable to accept passengers transiting through New Zealand from another international destination to Mainland China.
Travel to Hong Kong
- Check you meet entry, health, and immigration requirements for Hong Kong.
All travellers must present the below documents at check-in:
- Proof of full vaccination. This will be verified as part of the online Health and Quarantine Information Declaration (see below).
- A negative PCR pre-departure COVID-19 test taken within 48 hours of the last point of departure to Hong Kong. This is applicable to passengers 3 years and older.
- eg. CHC-AKL-HKG, passengers must present a negative pre-departure test within 48hrs of departing Auckland.
- Confirmation of a Designated Quarantine Hotel (DQH) reservation.
Please note that a pre-departure test is not required for passengers transferring or transiting Hong Kong.
Health declaration system
- All travellers must complete a Health Declaration Form.
- You can start the form up to three days before your day of arrival.
- After submitting the online form, the system will generate a QR code.
- Please save the result by clicking 'Save QR Code' or taking a screenshot to present to staff at check-in, or upon arrival in Hong Kong.
For further information, see the Hong Kong Government's inbound travel website.
Travel to Japan
- Check you meet entry, health, and immigration requirements for Japan.
- Managed quarantine or self-isolation is required.
- All passengers who present a vaccination certificate that states they have received any 3 doses of an approved vaccine are deemed 'Fully Vaccinated', and will not require a COVID-19 pre-departure test.
- Unvaccinated passengers 17 years or younger are to be considered 'Fully Vaccinated', if accompanied by a parent or a guardian (whom they live with) is 'Fully Vaccinated' with 3 doses.
- Children younger than 6 years old do not need to present proof of testing– if the accompanying parent or guardian has a negative COVID-19 test or is considered 'Fully Vaccinated'.
Pre-departure testing for unvaccinated travellers
- Passengers who have not received 3 doses of vaccine are required to present proof of a negative Polymerase Chain Reaction (PCR) COVID-19 test at most 72 hours prior to departure.
- There are mandatory 'data elements' that must be included on a pre-departure test result certificate.
- Find out more or download the Japanese Government Certificate of Testing for COVID-19 form.
Fast Track App
- You can pre-register for airport quarantine procedures with Fast Track before you enter Japan.
- If you use Fast Track, please remember to carry paper copies of your documentation to present at check-in.
Travel to Singapore
- Check you meet entry, health, and immigration requirements for Singapore.
Pre-departure testing for unvaccinated passengers
- Fully Vaccinated travellers and children 12 years of age and under do not require a pre-departure test.
- If you are required to take a pre-departure test, your result will need to be printed, and cannot be handwritten.
- You may need to present proof of full vaccination to enter Singapore.
Singapore digital arrival card
- All passengers must submit an Electronic Singapore Arrival Card with a Health Declaration via the SG Arrival Card e-Service.
- All travellers must download the TraceTogether mobile app prior to arriving in Singapore.
- The TraceTogether app supports Singapore's efforts to combat COVID-19 by enabling community-driven contact tracing.
For further information, see the Singapore Government's Safe Travel website.
Travel to South Korea
- Check you meet entry, health, and immigration requirements for South Korea.
- Eligible passengers travelling on passports from visa-waiver countries will require a K-ETA. If eligible, please apply for a K-ETA at least 24 hours prior to boarding.
- All travellers must present a negative COVID-19 pre-departure test to travel to Korea. You will need to provide a printed copy of this test result.
Special entry procedure
Travel to Taiwan
- Taiwan's borders are open to nationals from the following visa-waiver countries: Australia, Canada, Europe, New Zealand, USA, as well as countries who have diplomatic relations with Taiwan.
- Check you meet entry, health, and immigration requirements for Taiwan.
Pre-departure testing & quarantine
- All passengers must complete a 'Quarantine System For Entry' form prior to departure to confirm where they will complete their mandatory quarantine.
- Pre-departure testing is not required.