Mobile Booking FAQs

Please see some frequently asked questions regarding your mobile booking, below.

Why can't I find the destination I want to travel to in the list of city options?

Check out our route map to see a worldwide view of the destinations we fly to (including with our partner airlines).

If you would like to travel to a destination not presented online, please contact us.

Can I make a Skycouch booking on Air New Zealand's mobile booking website?

Mobile booking does not currently support Skycouch. To make a Skycouch booking, please access our full website or contact us.

Can I make a mobile booking for a group of 10 or more people travelling together?

Mobile booking currently only supports travel for up to nine travellers. If you are travelling in a group of 10 or more adults, please contact us.

Can I make a mobile booking with several stops?

No. Mobile booking does not currently support travel with multiple stops. If you would like to make a booking with multiple stops, please visit our full website.

Can unaccompanied minors be booked on Air New Zealand's mobile booking website?

At this time unaccompanied minors cannot be booked with Air New Zealand's mobile website.